As you are aware we review and update our practice to meet the ever changing situation we find ourselves facing with COVID -19, the government have released updates permitting Nannies to provide in home care for those families that require it.
We are eager to support but first we need to ensure we are minimising risk by taking sensible safeguarding measures before, during and after care takes place to ensure the wellbeing of our families and Nannies. We have created the following guidelines and highlights on existing practices so that we can all work in partnership to Keep Everyone Safe.
Check if any member of your household has a temperature and/or any symptoms – contact us immediately if so.
If anyone in your household has developed any symptoms such as a new continuous cough, a high temperature of 37.8°C or more or a loss of, or change in, your normal sense of taste or smell (anosmia), you must inform the Back Up Care Team immediately so care can be cancelled. If the Nanny arrives in the meantime do not allow them into the home. You must remain home and cannot book any further care for 14 days if someone in your household is experiencing symptoms. Please refer to the guidance in the link below.
Before care takes place
Introductory call with the Nanny
The Nanny will always call you for an introductory chat before the day of care. We recommend taking this opportunity to cover the following points:
Regular cleaning & hygiene
During the day
When your Nanny arrives
Keep 2 metres apart
Outings are not permitted
If someone becomes unwell
Whilst the placement takes place- If the nanny, your child/children or anyone in the family household develop any symptoms such as a new continuous cough or a high temperature of 37.8°C or more, where possible any unnecessary contact with them should be limited. If you are not home the Nanny will contact their line manager and you will be informed to return home immediately so the Nanny can leave. If you are already working from home the Nanny will still contact their line manager to inform them of the situation and will leave as soon as possible.
If anyone within your household becomes unwell with COVID-19 symptoms up to 14 days after a booking has taken place please reach out to the Back Up care Team to inform them.
What we are asking our Nannies to do to keep you safe:
We have also asked that the Nanny contact you before they leave home on the morning of the booking to ensure everyone is still well and the care can take place.
If you or someone you live with has a ‘new, continuous’ cough, a high temperature or a loss of, or change in, your normal sense of taste or smell (anosmia), you should all stay at home for 14 days.
Though a person who has had symptoms and is then clear after 7 days, that person can return to their normal routine.