Managing a Team with Conflicting Political Views

In a team setting, differing opinions are inevitable, including various political views. Some employees may prefer to keep their views on current affairs private, while others may bring these discussions into the workplace. Given the nature of these topics, especially when they impact individuals or their loved ones, emotions and tensions can rise. As a manager, it can be challenging to determine when to intervene and how to support your team to remain united despite these different views. In this article, we offer some strategies to revisit, or refresh on, if you find yourself in this situation.

Focus on Shared Goals

When emotions surface, it can be easy to lose sight of the fact that, as a team, you share common goals in the workplace. While this strategy won't change personal views on external matters, it can enhance collaboration and reduce tensions. Reminding the team of these shared objectives can help create a unified purpose.

By emphasising the importance of these goals, you can redirect the focus from individual differences to the bigger picture. This does not only reinforce the value of each team member's contribution but also highlights how their combined efforts are key to the team's success, and that they're stronger together.

Address Comments, Where Appropriate

If a situation escalates, it's important that, as a manager you can step in, maintaining a neutral stance as an effective conflict management tool. Ensure that your team are clear on the standards you hold as an organisation and that behaviour not aligned with the workplace culture and values, is not tolerated and everyone has the right to feel safe. Should an inappropriate comment be made, it's crucial that it is addressed promptly.

This might also involve following up privately with the individual who made the comment or those affected by it. If the comment is threatening or not in line with company culture, don't hesitate to involve HR to act as a neutral party.

One-to-One Conversations

During times of heightened political tension, it's a good idea to assure your team that you are available for one-to-ones as a supportive and approachable leader. Let your team know that you are there to listen and provide a safe space for them to express their concerns. This is especially important for remote or hybrid workers who may feel isolated, particularly if they belong to a political minority.

While managers cannot be expected to resolve differing political opinions, it's essential to make yourself available to listen. Recognise and acknowledge their feelings, seeing them as individuals first and employees second. Ensure that as a manager you are aware of what your workplace offers e.g. counselling or support groups. You may also need to signpost your team to external resources where you cannot offer support.

Provide Training

As a manager, you may frequently encounter the need for conflict resolution. While handling these situations is part of your role, it's also beneficial for your team to take part in similar training. If a situation occurs between two members of your team, it may also be necessary to provide individual training. Conflict resolution training can support team members to build the skills they need to manage disagreements, preventing conversations from becoming heated.

In addition to general conflict resolution training, you could consider arranging more specific sessions, such as diversity and inclusion training. This type of training reinforces the importance of creating a respectful and inclusive workplace for everyone, regardless of their background and beliefs. It can help team members understand the value of diverse perspectives and how to interact respectfully with colleagues.

Communicate with Other Leaders

Reach out to other leaders within your organisation or network. As a manager, it's perfectly fine to acknowledge that you don't have all the answers and could benefit from the support and insights of peers in similar roles. Engaging with fellow leaders can provide valuable perspectives on managing challenging situations and effective conflict-resolution techniques.

You could also consider setting up regular meetings or informal discussions with other managers to share experiences and strategies. This approach not only helps you gain new ideas but creates a sense of mutual support. By learning how others handle specific issues, you can enhance your own management skills and apply these methods to your team.

Look After Your Own Wellbeing

While it's crucial to support your team's wellbeing through group and one-on-one communications, it's equally important to take care of your own wellbeing. Managing a team comes with additional responsibilities, including handling conflicts, and you may also be feeling the impact of current affairs.

Ensure you take the necessary time to care for yourself, allowing for mental space away from news topics that may negatively impact your wellbeing. This can help you stay effective as a leader and be the best version of yourself both in and out of the workplace.

Dos and Don'ts of Managing a Team with Conflicting Political Views