Back-Up Care Providers
Join our nationwide Back-Up Care network to help working families thrive with flexible childcare & eldercare solutions - while growing your business!
Why Do Families Need Back-Up Care?
Life doesn’t always go to plan. A child wakes up with a sniffle, a school closes unexpectedly, or an elderly parent suddenly needs extra support. For working families, these moments can mean missed meetings, lost income, and a whole lot of stress.
That’s where you come in.
By joining the Bright Horizons Back-Up Care network, you become the trusted solution families turn to when everything else falls through. You’re not just filling a gap - you’re helping parents keep their careers on track, supporting their wellbeing, and giving them peace of mind that their loved ones are in safe, caring hands.
Why Join Us?
Our Back-Up Care programme is great for families, and a game-changer for the providers who choose to join us. Here's why:
Joining our network won’t cost you a penny. You’ll become part of a nationally recognised group of top-quality providers - without any hidden fees or extra admin headaches.
Last year alone, our Back-Up Care providers earned over £17 million in additional revenue. Yes, really! Back-Up Care is the fastest-growing employer-sponsored work-life benefit in the UK. Partnering with Bright Horizons means more bookings, more income, and zero financial risk.
Families love the care they receive through our network, and often come back for more. Many go on to book full-time care or recommend you to friends. It’s a win-win.
Working with Bright Horizons can put your setting on the map. Our clients and their employees will know your name, and that could lead to new enrolments and long-term relationships.
Ready for the Next Step?
Any Questions
Whether it's onboarding, payment issues, invoicing or even questions about what we do, our FAQs page has everything you need.
Download our Starter Pack
A short two-pager that has everything you need to know - from our selection criteria to how it works.
Get Started
Book a call with our Network Growth Team and get started with the screening process. We can't wait to meet you!
How We Support You
When you join the Bright Horizons Back-Up Care network, you’re never on your own. We’re here to make sure you have everything you need to deliver exceptional care, without the stress. Here’s how we’ve got your back:
- Dedicated Contact Centre
- Dedicated Provider Support
- Engagement & Growth Support
Hear It From Our Network
Kings Camps
"We’ve been a partner of Bright Horizons for over 10 years and in that time we’ve seen the company evolve; their systems, processes and what they offer to families. Bright Horizons is a really valuable platform for parents, families and their employers and we’re delighted to be one of the many providers helping to ease childcare pressures for families."
Tinies
"Our partnership with Bright Horizons has been a brilliant example of what’s possible when two organisations share a deep commitment to supporting families. Since 2019, we’ve been proud to serve as their lead childcare agency, providing compassionate, skilled nannies who can step in at a moment’s notice, offering flexibility, reassurance, and peace of mind when parents need it most."
Sunflower Nursery Group
"Partnering with Bright Horizons Back-Up Care has been a game-changer for The Sunflower Childcare Group. It has not only supported us in filling available spaces with emergency care but has also introduced our setting to new parents who might not have found us otherwise. The relationship works so well because of the seamless coordination, professional support, and shared commitment to providing high-quality childcare when families need it most."
