Enhanced Family Supports: FAQs

Overview

Through your Bright Horizons Work+Family Space and Enhanced Family Supports, you have access to resources that help you with your regular and ongoing family care including:

  • Preferred enrolment at selected Bright Horizons nurseries and preschools.
  • Exclusive discounts at participating childcare providers.
  • Discounted adult care packages tailored to suit your personal or family needs.
  • Access to the on-demand childcare.co.uk platform of childcare professionals.
  • Academic support, tutoring, test prep and homework help services.

Simply log on to your Work+Family Space and click on Knowledge Centre. Your exclusive offers and discounts can be found under Offers and Education Spotlight.

Frequently Asked Questions

REGULAR NURSERY AND SCHOOL HOLIDAY CHILDCARE

A: Preferred Enrolment allows you to jump ahead on the waiting list above the general community and receive free registration at participating Bright Horizons nurseries and preschools across the UK.

A: No. Preferential Enrolment is offered free of charge to you as part of your benefit.

A: Visit your Work+Family Space, and either click on the Preferential Enrolment tile, or navigate to the Knowledge Centre and click on Offers. This will bring you to the exclusive discount site where you will see details on the Bright Horizons Nurseries: Preferential Enrolment offer.

A: Bright Horizons provide you with exclusive discounts off school holiday care at premium holiday club providers. To find out more, visit your Work+Family Space, navigate to the Knowledge Centre

A: To search for exclusive discounts visit your Work+Family Space, navigate to the Knowledge Centre and click on Offers.


REGULAR ADULT / ELDERCARE

Simply click on the Eldercare 5% Discount tile or navigate to the Knowledge Centre and click on Offers.


FIND TRUSTED BABYSITTERS AND MORE

A: Visit your Work+Family Space and click on the Babysitters & More tile. This will give you more information about the offer and a link to the childcare.co.uk site. To access the offer you’ll need to register with your work email address.

A: Visit your Work+Family Space and click on the Babysitters & More tile. This will give you more information about the offer and a link to the childcare.co.uk site. To access the offer you’ll need to register with your work email address.

A: Yes, you will need to register using your work email address.

A: Membership access to the network of caregivers is included in your benefits programme. Once you hire and confirm care, you are then responsible for the cost. The cost varies based on geographic region, provision and number of children.

A: No. Your use of childcare.co.uk does not impact your back-up care use allowance. Many people find that it’s a helpful solution for finding childcare once you have used all of your annual allowance of back-up care for the year, or if you are looking for regular childcare.


NANNY PAYROLL WITH NANNYTAX

A: Nannytax provide services to support families with payroll requirements if you have a permanent nanny. Through this service, you have access to 15% discount off a fully managed domestic employee payroll subscription.

A: Simply visit your Work+Family Space and click on the 15% off Subscription Nannytax tile or navigate to the Knowledge Centre and click on Offers.


NANNY AGENCY PLACEMENT

A: If you are thinking of hiring a permanent child-carer, Tinies can provide nannies, babysitters or ‘family buddies’. By choosing Tinies, you’ll save 10% off your first permanent placement.

A: Visit your Work+Family Space and click on the 10% Off Childcare Tinies tile or navigate to the Knowledge Centre and click on Offers.


ACADEMIC SUPPORTS AND TUTORING

 A: Your Bright Horizons benefit offers you easy access to high-quality tutoring, test-prep, and academic support providers, offering a variety of online options with exclusive discounts for Bright Horizons families.

A: Visit your Work+Family Space and click on the Education Spotlight tile or navigate to the Knowledge Centre and click on Education Spotlight.


TUTORWIZ

A: Tutorwiz offers online maths & English tutoring for children, no matter their age or ability. Whether they’re studying for exams such as SATs, the 11+, GCSEs or IGCSEs, or simply need an extra helping hand outside the classroom, Tutorwiz can help.

A: You will receive a complimentary in-depth assessment and your first three weeks of maths and English tuition free.


MY TUTOR

A: Choose from over 30 subjects from KS2 up to GCSE and A Level to keep your child learning from home. They can learn fun new topics, revise old ones, and be guided through by friendly subject experts.

A: Take advantage of £15 off your first online lesson with MyTutor.