Back-Up Care partnership highly commended at National NMT Nursery Awards 2022

The Back-Up Care Programme at Chelsea and Westminster Hospital NHS Foundation Trust (CWFT), which is delivered by Bright Horizons, has been highly commended at the National NMT Nursery Awards, held last weekend at the Park Plaza, Westminster.

The NHS Back-Up Care Partnership was recognised for its outstanding launch and expansion within a nursery business under the Nursery Business Development Award category.

CWFT, one of the UK’s top performing hospital trusts, introduced Back-Up Care last year and Bright Horizons was selected by the Trust’s Board Directors to provide tailored alternative care solutions for staff to continue working should their regular care arrangements break down.

A clinician from the Trust said: “I would absolutely recommend this service for any NHS institution as childcare is often very challenging with a busy work schedule and unsocial hours. I would not be able to find last minute childcare without this service. It makes me feel more valued by my employer.”

The Partnership delivers practical and wellbeing services for all staff and is an integral part of CWFT health and wellbeing programme providing support in managing Work+Family commitments. Adoption of the benefit has exceeded expectations in the first full year of use and provided 760 days of solutions where staff would have had to take a day off.

It also enables the Trust to improve staff retention and provide working parents with the best outcome for work & family responsibilities, positively impacting them both emotionally and practically, which ultimately improves patient care.

Denise Priest, Executive Director Work+Family Solutions at Bright Horizons, said: “We’re pleased to have been highly commended in the National NMT Nursery Awards and happy Chelsea and Westminster Hospital NHS Foundation Trust is being recognised for pioneering this first-of-its-kind programme in the NHS. It’s a privilege to work with an employer that’s so committed to helping their staff access high-quality care and education in a way that responds to the changing needs of working families. We are delighted that other NHS Trusts have now chosen us to provide this vital family support too. This means access to high-quality childcare will not only benefit more people using it, but also society as a whole.”

The same Back-Up Care Programme was also shortlisted in 2022 for the Workforce and Wellbeing Initiative of the Year Award at the Health Services Journal Partnership Awards and the Business Development Award at the Nursery World Awards. other NHS Trusts have chosen us to provide this vital family support too

Back-Up Care saves clients of Bright Horizons 80,000+ working days per year. They have happier, more productive and less stressed employees, and in most cases, Bright Horizons delivers at least three times return on investment.

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