Bright Horizons and Shell UK: Why Supporting Working Parents Is A Priority

Bright Horizons is spotlighting how Shell UK is helping its employees manage work and family life with confidence. New data from the longstanding partnership reveals that Shell UK employees accessed over 500 sessions of childcare last year, with an excellent 94% satisfaction score, highlighting the critical role employer-supported care plays. 

Shell’s family support programme with Bright Horizons offers reliable, short-notice childcare that helps parents to manage care at home. Beyond summer, Shell’s comprehensive suite of family-friendly benefits also includes support during other key life transitions, including parental leave and eldercare to long-term sickness, helping build an inclusive and resilient workplace year-round. These services promote inclusion and support work continuity by bridging care gaps and easing the return to work.

“Shell UK is a shining example of a forward-thinking employer supporting their employees with family solutions that allow their teams to thrive,” said Chris Locke, Executive Director of Work and Family at Bright Horizons. “Support for working parents, especially during high-pressure times like the summer holidays, is a vital part of that.”

Supporting Working Parents and Beyond

Bright Horizons provides Shell UK employees with tailored support that includes:

• Work+Family Programme: Coaching and reintegration support for employees returning from parental leave, long-term sickness or family-related absences
• Emergency and Planned Care: Emergency childcare options, including holiday clubs, in-home nannies and early years centres
• Work+Family Space: A digital hub offering expert advice, webinars and resources on parenting, work-life balance and caregiving

“A Winning Performance Culture means many different things, including caring about our valued people,” said Deborah Hubscher, Digital Transformation Manager. “This range of services, spanning practical help with care, intelligent coaching, and timely life-stage based content for all aspects of work and family, means we are meeting people where they are, in ways that are personalised to their needs. We are part of a community of leading employers working with Bright Horizons, continually innovating together to address future challenges as well as present ones.”

A Case Study in Impact

A new case study published by Bright Horizons showcases the impact of this partnership in action. From high-impact coaching to digital resources and emergency and planned care, the story highlights how Shell UK is creating a culture where employees feel supported both in their roles and in their caregiving responsibilities.

Read the full case study: Shell: Empowering Employees | Bright Horizons Work+Family Solutions

Learn more about how Bright Horizons empowers employers to support working families: Bright Horizons Work+Family Solutions