When care plans fail, you need Back-Up Care
Those 😱 moments at home don’t have to derail the working day.
Back-Up Care helps parents and carers stay on track—and helps employers keep work moving.
For HR & C-Suite
A wellbeing benefit with business impact. Reduce absence. Retain talent. Raise performance.
For People Managers
You rely on your team. They rely on care. This is how you help them show up even on tough days.
For Parents & Carers
No more choosing between the job you love and the people you love. Back-up Care is the answer.
HR & C-Suite
Great people have unpredictable days.
Back-Up Care enables your people to stay present when care plans fall through. This isn’t just an employee benefit - it’s support that protects performance.
🔧 How it works
You offer it. We deliver it. Emergency child, elder, or pet care—booked fast, online, by phone or or in-app.
📊 What you’ll see
- Employees who are free to focus and deliver
- Increased productivity and performance
- A benefit that helps retain talent, and makes you an employer of choice for future hires
"Having access to this service gave me peace of mind and allowed me to focus on my work, knowing that my family was in good hands."
Shell Employee Feedback
People Managers
When care falls through, work gets disrupted.
Back-Up Care solves that problem—before it lands on your desk.
🔧 How it helps
We connect your team to emergency child, elder, or pet care—fast and trusted, via app or online.
📊 What you can do
- Check if it’s already offered by your employer/organisation
- Share this with HR or Benefits if not
- Support your team to stay focused and calm
Case Study: Citi
How one global bank used Back-Up Care to help build a more inclusive culture.
- Introduced to support working parents and carers at Citi
- Registrations rose 224% in a single year
- Back-Up Care has a 91% user satisfaction rate at Citi
- 85% said it eased the stress of care breakdowns
Parents & Carers
We don't have to choose between work and family. Back-Up Care steps in when your usual care falls through—vetted, insured, and stress-free.
🔧 How it works
If your employer offers it, you’re covered. Book same-day or advance care—child, elder, or pet—in just a few clicks.
📊 What to do now
- Check if your employer already provides Back-Up Care
- Learn how it works and what’s included
- Share this with HR if you don’t have it yet
