UK Work+Family Snapshot 2025

Each year, we ask our clients’ employees what really matters to them – what they need, what challenges they’re facing, and how their expectations around family support are evolving.

Why? Their valuable insights help us to uncover emerging trends. It helps our clients to stay ahead in a competitive market and equips other employers with the stats and data needed to build their business case for supporting working parents and carers in their organisations.

This year’s Work+Family Snapshot 2025 is packed with exactly the kind of data you need to strategically improve your reward, benefits and people plan.

Almost 2,000 employees from nearly 200 of Bright Horizons clients across multiple sectors took part.

The findings are grouped around four key business priorities, and we now have the data that reveals how family supports help with each of those:

• 📈 Focus on costs and productivity
  Back-Up Care improves the productivity and performance of working parents and carers.


• 🏢 The return to office
  Services such as Workplace Nurseries, Back-Up Care, Coaching, Online Content and Advice all help employees to not just show up—but stay focused when they’re there.


• 💻 Employee engagement & retention
  90% of Back-Up Care users say their employer supports families: 22 percentage points higher than the UK average.


• 🌱 Wellbeing and mental health
  More than 90% of Back-Up Care users say it reduces their stress.

We’ve also included a helpful Business Case Builder with ‘at a glance’ stats to help work and family champions drive support in their organisations. It’s a great way for current clients to benchmark their progress, and for others to get inspired and take action.

Ready to change your workplace?

Add your details to download your copy of the Work+Family Snapshot