Trusted by 400+ UK employers
Your partner in delivering excellence for working families

From Back-Up Care & Education to Employer-Sponsored Childcare and the Parental Leave Toolkit proven services that remove the barriers to talent and performance. This is Working.

Clients we are proud to work with include:

  • NHS - Bright Horizons Client
  • Bright Horizons Client - Mastercard
  • Bright Horizons Client - JP Morgan Chase & Co
  • Bright Horizons Client - HSBC
  • Bright Horizons Client - IBM
  • Bright Horizons Client - Robert Gordon University
  • Marsh
  • Shell
  • Citi
  • First Direct
  • Stephenson Harwood
  • Burgess Salmon
  • Hill Dickinson

Statistics

The cost of losing great people has never been higher.

Acquiring, keeping and getting the best from great people has never been so difficult — or so expensive. Here's what changes when employers get family support right.

96%

of employees with Employer-Sponsored Childcare say they're more likely to stay

Source: MFI 2026, n=3,200

85%

say Back-Up Care reduced stress and its negative impact on their work

Source: MFI 2026, n=3,200

80K plus

working days saved for our clients last year through reduced absenteeism

Source: MFI 2026, n=3,200

400 Plus

UK employers including NHS Trusts, FTSE companies, and global enterprises

Source: MFI 2026, n=3,200

What challenge are you trying to solve?

Balancing Work and Parenting: Top Tips from a Busy Bright Horizons Parent

Retaining talent through life’s pressure points



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Balancing Work and Parenting: Top Tips from a Busy Bright Horizons Parent

Protecting productivity, presence & business continuity



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Balancing Work and Parenting: Top Tips from a Busy Bright Horizons Parent

Proving employer-of-choice & EVP credibility



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Balancing Work and Parenting: Top Tips from a Busy Bright Horizons Parent

Delivering inclusion, equity & the future workforce



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Our solutions

Essential Help for when things go wrong. Advice & Support to keep things going right. 

Essential Help

Back-Up Care & Education

Vetted, same-day childcare and eldercare when usual arrangements fall through. Keeps your people at their desks.

89% used it to avoid taking a day off

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Employer-Sponsored Childcare

Workplace nurseries and childcare support that make you the employer working parents.

96% more likely to stay with their employer

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Expertise & Support

Work+Family Space

A dedicated platform giving your working parents and carers resources, guidance and support — wherever they are.

3× higher engagement than standard benefits portals

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Parental leave transition

A dedicated platform giving your working parents and carers resources, guidance and support — wherever they are.

100% felt more confident returning

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The research behind the results

Modern Families Index 2026

Modern Families Index 2026   ●   Flagship research

1 in 3 working parents say childcare challenges hurt their work performance in the past year. Up from 1 in 4 in 2024.

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Parental Leave & Family Support UK Benchmark 2025

Parental leave is the new dealbreaker. How does your policy compare?

Based on 300+ UK employer policies — shows how the market is shifting and what's no longer enough to attract and retain talent. The benchmarking data Neil needs to build his business case.

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UK Work+Family Snapshot 2025

What employees actually need — direct from BH clients' workforces

Annual research among BH clients' employees — tracking evolving family support expectations. Gives Janet the employee-perspective data to back up the complaints she hears daily.

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Testimonials & Feedback

  • RAF Northolt Client Testimonial
    The Nursery is essential for the operational effectiveness of our personnel. Day to day we need people to be able to concentrate on their work without having to stress about childcare.

    Vee Howe, SQN LDR, OC PMS, RAF Northolt

  • JP Morgan Chase & Co Client Testimonial
    For the business the benefit is easy to maintain and brings big rewards. Similarly for employees, access to emergency care brings them peace of mind and helps them to be productive and focused at work

    Employee Benefits Manager (UK), JP Morgan Chase & Co

  • Burgess Salmon Client Testimonial
    We trust Bright Horizons to have the best interests of our people in mind. Our relationship with them is open, collaborative, and we really enjoy working with them.

    Senior L&D Partner, Burgess Salmon

  • Bright Horizons Work+Family Solutions Client Citi
    “The option to request tutoring has also allowed me offer my child better opportunities and ensure they have additional support to achieve academic excellence in line with the expectations of their age group.”

    Jenny Rolfe, Head of UK Wellbeing & Benefits

  • Bright Horizons Work+Family Solutions Client Marsh Mclennan
    “It’s a long-standing relationship that really works, always feels fresh, and stays innovative and future-focused.”

    Leah Gray, Marsh McLennan

  • Bright Horizons Work+Family Solutions Client Robert Gordon University
    “Bright Horizons helped us implement salary sacrifice - having their knowledge and admin support made a big difference. And for some staff, the nursery and salary sacrifice are the difference between being able to return to work or not.”

    Julie Skinner, Resourcing & Benefits Manager, Robert Gordon University