Global Reimbursement

One Partner.
Every Lifestage.

WHY IT MATTERS

A global benefit only works if people can actually use it.

Global Care Reimbursement enables employers to offer a consistent care benefit across diverse markets, giving employees the flexibility to choose suitable local care and claim reimbursement through an agreed process.

It's a practical way to extend support across a global workforce while accommodating local differences.

HOW IT WORKS

Access care with confidence

Employees can choose care that works for them locally, knowing there’s a clear and straightforward route to reimbursement.

01.

Check what’s covered

The employee sees their eligibility, allowance and the care included in the programme.

02.

Choose local care

They select a suitable local provider that meets the programme rules.

03.

Keep the evidence

Where the agreed model requires payment upfront, they keep the receipt and any other required information.

04.

Submit a request

They enter the care details and upload the required evidence through the Care Reimbursement Hub or agreed local process.

05.

Receive reimbursement

Once the request is checked and approved, reimbursement is made through the payment route agreed for that market.