20,000+
Days saved from childcare absence in 2025
Client Story:
Citi - Where finance meets family
A Long-Standing Commitment to Inclusion, Wellbeing and Employee Support
As an employer competing for diverse talent in a demanding sector, Citi understands the need to go beyond industry standard provision — ensuring that parents and carers at every life stage are supported to remain engaged, productive, and committed.
This focus plays a critical role in Citi’s ambition to attract and retain diverse talent and more female recruits
THE IMPACT
9+ Years
partnership
98%
Overall employee satisfaction with Back-Up Care
Read the full story
Back-Up Care is at the heart of Citi’s family support offering, providing care for children, adults and elders when regular arrangements change.
Working closely with Bright Horizons, Citi has continuously enhanced the service, including introducing a Parental Leave Toolkit to support employees before, during and after leave.
“At its core, our partnership with Bright Horizons is about equality — removing barriers and championing inclusion so that all family structures feel supported and represented.”
Jenny Rolfe
Head of UK Benefits & Wellbeing
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