Back-Up Care & Education

Life happens.

When care breaks down, or schedules change, our Back-Up Care service is a game-changer.

Schedule A Demo

A truly flexible benefit providing practical support for all your people.

When your employees need last-minute or alternative care, our Back-Up Care is there for them. Offering a range of convenient and trusted solutions, you can ensure your employees are free to focus on their working day, confident that their loved ones are being well cared for.

What's included:

  • In-home Childcare
  • Nurseries
  • Holiday Clubs and Virtual Tutoring
  • In-home Eldercare
  • In-home Adult Care - including the employee themselves
  • Pet Care (dog and cat)
  • All bookable 24/7 by phone, website or mobile app

Why it matters

Back-Up Care creates a supportive company culture enabling your employees to thrive, while improving your organisation’s performance. Client feedback shows that providing Back-Up Care:

How does it feel to use Back-Up Care?

Comforting. Fantastic. An amazing benefit.

Hear from our clients' employees about the difference Back-Up Care makes to them and their families.

Bright Horizons Work+Family Solutions - A solution that works for everyone

A solution that works for everyone

Your employees simply choose the type of care they need and the closest Back-Up Care options available will appear. It’s a stress-free, seamless booking process.

Employees also gain access to our Work+Family Space, unlocking a range of additional support, advice and information on all work and family matters.

Work+Family Space

Testimonials & Feedback

Bright Horizons Work+Family Solutions Client - Royal Airforce

The Nursery is essential for the operational effectiveness of our personnel. Day to day we need people to be able to concentrate on their work without having to stress about childcare.

Vee Howe, SQN LDR, OC PMS, RAF Northolt
Bright Horizons Work+Family Solutions Client - JP Morgan Chase & Co

For the business the benefit is easy to maintain and brings big rewards. Similarly for employees, access to emergency care brings them peace of mind and helps them to be productive and focused at work

Employee Benefits Manager (UK), JP Morgan Chase & Co

Bright Horizons Work+Family Solutions Client - Thomson Reuters

I always feel much more secure in knowing that I have backup. It's such a simple easy service to use and Back-Up Consultants are always available - even out of standard office hours.

Employee, Thomson Reuters

Chelsea and Westminster NHS Foundation Trust Case Study

Client Story: Chelsea & Westminster NHS Trust

Chelsea and Westminster Trust has developed a a dedicated programme to promote wellness across all areas of their organisation.

Back-Up Care in partnership with Bright Horizons is part of that. Discover how Back-Up Care enables the Trust to improve staff retention and support their working parents and carers in achieving a work-life balance.

Download Case Study

Discover more Back-Up Care options...

Pet Care from Bright Horizons Work+Family Solutions

Pet Care by Bright Horizons

We now provide pet care (dog and cat) for families’ four-legged loved ones.

Find out more
Virtual Tutoring

Virtual Tutoring

Boost your child's confidence with 1-1 tailored tuition for Maths and English through your Back-Up Care benefit.

Find out more
Back-Up Adult and Eldercare Information Pack

Back-Up Adult and Eldercare Information Pack

Read our eldercare and adultcare focused information pack, and learn more about how Back-Up Care can help your employees

Find out more

Schedule your personal demo

*by submitting this form you agree that we will process your data in line with our privacy policy and terms of use

You might also be interested in...

Bright Horizons Work+Family Solutions - Workplace Nurseries

Employer Sponsored Childcare

Supporting organisations to solve employees' childcare challenges.

Find out more
Bright Horizons Work+Family Solutions - Work+Family Space

Work+Family Space

Everything you need to help your working parents and carers - all in one place.

Find out more
Bright Horizons Work+Family Solutions - Parental Leave Transitions

Parental Leave Transitions

Our unique online and app coaching solution for new parents and the managers who support them.

Find out more