Back-Up Care & Education

Life happens.

When care breaks down, or schedules change, our Back-Up Care service is a game-changer.

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A truly flexible benefit providing practical support for all your people.

When your employees need last-minute or alternative care, our Back-Up Care is there for them. Offering a range of convenient and trusted solutions, you can ensure your employees are free to focus on their working day, confident that their loved ones are being well cared for.

What's included:

Why it matters

Back-Up Care creates a supportive company culture enabling your employees to thrive, while improving your organisation’s performance. Client feedback shows that providing Back-Up Care:

How does it feel to use Back-Up Care?

Comforting. Fantastic. An amazing benefit.

Hear from our clients' employees about the difference Back-Up Care makes to them and their families.

Bright Horizons Work+Family Solutions - A solution that works for everyone

A solution that works for everyone

Your employees simply choose the type of care they need and the closest Back-Up Care options available will appear. It’s a stress-free, seamless booking process.

Employees also gain access to our Work+Family Space, unlocking a range of additional support, advice and information on all work and family matters.

Work+Family Space

Testimonials & Feedback

Bright Horizons Work+Family Solutions Client - Royal Airforce

The Nursery is essential for the operational effectiveness of our personnel. Day to day we need people to be able to concentrate on their work without having to stress about childcare.

Vee Howe, SQN LDR, OC PMS, RAF Northolt
Bright Horizons Work+Family Solutions Client - JP Morgan Chase & Co

For the business the benefit is easy to maintain and brings big rewards. Similarly for employees, access to emergency care brings them peace of mind and helps them to be productive and focused at work

Employee Benefits Manager (UK), JP Morgan Chase & Co

Bright Horizons Work+Family Solutions Client - Burges Salmon

We trust Bright Horizons to have the best interests of our people in mind. Our relationship with them is open, collaborative, and we really enjoy working with them.

Senior L&D Partner, Burges Salmon

Chelsea and Westminster NHS Foundation Trust Case Study

Client Story: Chelsea & Westminster NHS Trust

Chelsea and Westminster Trust has developed a a dedicated programme to promote wellness across all areas of their organisation.

Back-Up Care in partnership with Bright Horizons is part of that. Discover how Back-Up Care enables the Trust to improve staff retention and support their working parents and carers in achieving a work-life balance.

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Discover more Back-Up Care options...

Pet Care from Bright Horizons Work+Family Solutions

Pet Care by Bright Horizons

We now provide pet care (dog and cat) for families’ four-legged loved ones.

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Virtual Tutoring

Virtual Tutoring

Boost your child's confidence with 1-1 tailored tuition for Maths and English through your Back-Up Care benefit.

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Back-Up Adult and Eldercare Information Pack

Back-Up Adult and Eldercare

Our Back-Up Care solution includes adult and eldercare, providing a fully inclusive solution for your employees.

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