OUR WORK+FAMILY SOLUTIONS
BACK-UP CARE
Back-Up Care when you and your employees need it most, reducing absenteeism, increasing retention, engagement and productivity.
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Life doesn't always go according to plan
And when care for families breaks down, employees miss work – an average of 8 days a year for parents.
Care related absenteeism impacts productivity, talent retention, and employee wellbeing.
But there is something employers can do about it.
Put a back-up plan in place.
Comprehensive Back-Up Care
We provide the UK and Ireland's only comprehensive back-up childcare and adult dependant care solution.
When care breaks down, or a last-minute option is needed, we put the employee's choice of the best Back-Up Care in place wherever and whenever it’s needed.
From nannies, nurseries and holiday clubs to in-home adult and eldercare.
We save our clients 80,000+ working days per year
They have happier, more productive and less stressed employees, and in most cases, we deliver at least three times ROI.
Everyone wins0%
of employers say Bright Horizons’ Back-Up Care helps to makes them an “Employer of Choice”
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Of employers say it’s improved retention and report a positive impact on women’s advancement
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of employers report reduced absenteeism after adding Bright Horizons Back-Up Care to their organisation
Back-Up Care that both you and your employees can trust
We work with 1,100+ employers globally and have over 30 years’ experience in providing care.
Our care network provides nationwide coverage in the UK and Ireland.
Bookings can be made 24/7 by app, phone or online
A solution that works for everyone
There are sometimes circumstances where you need to be in two places at once, but it's not just not possible. The provision of Eldercare meant I had one less thing to worry about and I felt safe and assured that my father was being cared for by a professional
Fantastic benefit to have the emergency childcare service. Really sets my employer apart as being family friendly and makes me recommend them as an employer to my network.
It is such a fantastic back-up service and it makes me want to remain with this company because they understand what it is to be a working parent.
Your employees simply choose the care they need, and their location
And we display their closest Back-Up Care options available
Many of our providers have been added as a result of a direct request from a working parent.
All of our care providers are of very high quality and carefully vetted.
A fast and reliable service
Back-Up Care can be in place with as little as 30 minutes' notice.
Over 2/3 of our clients’ employees would have needed to take the day off without access to Back-Up Care
We provide employees with a stress-free, seamless booking process
Employees also have access to our Work+Family Space
It gives them access to a range of Bright Horizons Work+Family Solutions that offers support, advice and information on all things work+family related, tailored to their family life-stage(s)
Watch our video
Don’t just take our word for it, hear from a few of the working parents and carers that use our Back-Up Care