OUR WORK+FAMILY SOLUTIONS

BACK-UP CARE

Back-Up Care when you and your employees need it most, supporting wellbeing, increasing engagement and productivity.

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Your working parents have been without childcare for over two months now.

In-home childcare is now possible and nurseries and childminders are ‘coming soon’ .

The hardship is far from over. Parents face a difficult summer. Grandparent care is unlikely, au pairs aren’t in the country and school holiday clubs uncertain.

Back-Up Care can provide immediate care for crucial working days and provide respite for parents who desperately need it.

Comprehensive Back-Up Care

We provide the UK and Ireland's only comprehensive back-up childcare and adult dependant care solution.

When care breaks down, or a last-minute option is needed, we put the employee's choice of the best Back-Up Care in place wherever and whenever it’s needed.

From nannies, nurseries and holiday clubs to in-home adult and eldercare.

We save our clients 80,000+ working days per year

They have happier, more productive and less stressed employees, and in most cases, we deliver at least three times ROI.

Everyone wins

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of employers say Bright Horizons’ Back-Up Care helps to makes them an “Employer of Choice”​

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Of employers say it’s improved retention and report a positive impact on women’s advancement​

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of employers report reduced absenteeism after adding Bright Horizons Back-Up Care to their organisation

Back-Up Care that both you and your employees can trust

We work with 1,100+ employers globally and have over 30 years’ experience in providing care.

Our care network provides nationwide coverage in the UK and Ireland.

Bookings can be made 24/7 by app, phone or online

A solution that works for everyone

There are sometimes circumstances where you need to be in two places at once, but it's not just not possible. The provision of Eldercare meant I had one less thing to worry about and I felt safe and assured that my father was being cared for by a professional

Jeremy, Adult Care, Booking Investment Bank

Fantastic benefit to have the emergency childcare service. Really sets my employer apart as being family friendly and makes me recommend them as an employer to my network.

Parent, Nursery Booking, Consultancy Firm

It is such a fantastic back-up service and it makes me want to remain with this company because they understand what it is to be a working parent.

Orla, Nanny Booking, Investment Bank

Your employees simply choose the care they need, and their location

As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company

Working Mum, Back-Up Care

Care Detail

As a working mother this benefit is excellent. I have worked for other companies which do not offer this type of benefit and found it highly stressful when cover is required. It is one of the reasons I would think twice before leaving this company

Working Mum, Back-Up Care

And we display their closest Back-Up Care options available

Many of our providers have been added as a result of a direct request from a working parent.

All of our care providers are of very high quality and carefully vetted.

A fast and reliable service

Back-Up Care can be in place with as little as 30 minutes' notice.

Over 2/3 of our clients’ employees would have needed to take the day off without access to Back-Up Care

Fast Service

We provide employees with a stress-free, seamless booking process

The end-2-end service was seamless - I couldn't fault it. Thank you

Working Dad, Back-Up Care

The end-2-end service was seamless - I couldn't fault it. Thank you

Working Dad, Back-Up Care

Employees also have access to our Work+Family Space

It gives them access to a range of Bright Horizons Work+Family Solutions that offers support, advice and information on all things work+family related, tailored to their family life-stage(s)

Watch our video

Don’t just take our word for it, hear from a few of the working parents and carers that use our Back-Up Care

Schedule your personal demo