Modern Families Index 2021

Bright Horizons annual report reveals the pandemic’s effects on the needs and changing expectations of working parents

2020 was a year of unprecedented global crisis and change. Our Modern Families Index Spotlight looks at the effects of this tumultuous time and its continuing impact to provide valuable insights into how working parents tackled the changes, and what support they are looking for from their employers as the crisis continues and beyond.

In this year’s study of 1,000 working parents and carers, we shine a light on how the pandemic has changed employee expectations of flexible working, the appetite for hybrid working, and the importance of forward planning for employers.

We uncover the practical actions employers should take now to engage their staff and protect their businesses for the future.

Key highlights from this year’s report include:

  • 57% of respondents want hybrid working
  • Only 7% consider flexible working to be a barrier to their career progression
  • The sandwich generation is younger than you might think
  • 55% of respondents agree ‘I feel more loyal to my employer /line manager because of their reaction to the Covid crisis’
  • 40% agree ‘I am fearful of losing my job due to the effects of the Covid crisis’

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